Your General Liability and Professional Liability insurance policies are what cover you in the event that a member is injured while using your gym.
Your General Liability (GL) policy is designed to protect your gym if someone is injured and claims you were responsible. For example, if they make a demand for compensation or file a lawsuit. In those situations, GL can help cover legal defense costs, settlements, and damages (up to your policy limits).
Common examples of injury-related claims that may fall under General Liability include:
- Slip-and-fall accidents (wet floors, poor lighting, uneven surfaces)
- Trip hazards (loose equipment, cords, torn mats, cluttered walkways)
- Equipment-related injuries (broken benches, unsafe racks, improper maintenance)
- Supervision or instruction allegations (claims that coaching or class oversight contributed to the injury)
- Visitor injuries (prospects, parents, vendors, delivery drivers on-site)
In short: GL is the coverage that protects your business when an injury turns into a claim.
General Liability doesn't only apply to injury claims. It can also protect your gym from a wide range of everyday "business risk" situations that come up just from operating a physical location and working with the public.
Here are some of the most common categories:
1) Property damage to others
If your gym accidentally damages someone else's property, GL may respond. Example:
- A member's phone or laptop gets damaged due to a leak or unsafe area
- A staff member knocks over or breaks a customer's property
- Your operations accidentally damage a landlord's property (depending on the scenario and lease requirements)
2) "Personal and advertising injury" claims
This is the GL bucket that can cover non-physical harm, like certain communication-related claims. Examples may include:
- A claim of libel or slander (e.g. a dispute with a former member or competitor)
- Certain "wrongful eviction" style allegations
- A claim that your advertising or marketing caused reputational harm
3) Incidents involving guests and the general public
Even if someone isn't a member, your gym is still responsible for maintaining a safe environment. GL can help protect your gym if:
- A parent gets injured while watching class
- A vendor or delivery driver is hurt on-site
- A prospect tours the gym and has an accident
4) Claims arising from your day-to-day operations
GL is often the coverage that steps in when something goes wrong during "normal business activities," including:
- A class gets overcrowded and someone gets injured and blames the gym's setup
- A member alleges your staff's actions created a hazardous situation
- A member claims the facility wasn't properly maintained (flooring, lighting, equipment spacing)
5) Legal defense (even if the claim is questionable)
One of the biggest values of GL coverage is that it can help provide a legal defense if your gym is pulled into a claim. Even if you believe you did nothing wrong, legal costs add up fast.
General Liability is designed to protect your business when someone claims they were injured due to an unsafe condition at your facility (like a slip-and-fall or faulty equipment). But gyms also face a different kind of risk: claims tied to coaching, training, or instruction.
That’s where Professional Liability can help.
Professional Liability is intended to cover claims alleging that a trainer, coach, or staff member made an error in instruction, supervision, or guidance that contributed to an injury. Common examples include:
- A member alleges they were taught improper form and suffered a serious injury
- A coach is accused of pushing someone beyond their safe limits
- A client claims they weren’t properly screened for readiness (injury history, limitations, pregnancy, etc.)
- A class participant says the instructor didn’t provide appropriate modifications
- A trainer is accused of inadequate supervision during a session or group class
- A member claims your staff failed to respond appropriately after they reported pain or discomfort
In short: Professional Liability helps protect your gym when the allegation is about “how the training was delivered,” not just the condition of the premises.
Having a gym open 24-hours comes with some additional risks. Your members will be unsupervised, so you'll want to make sure you're covered for liability claims that might arise from injuries or other claims during these after-hours sweat sessions.
You'll also want to make sure your equipment is insured from any damage that might arise during these off-hours.
We've made it simple to add 24-hour coverage to your policy for an extra 15% add-on to your policy's premium. Learn more about 24-hour, unsupervised gym insurance here.